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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tiffany Owens

October 1, 2025

5  out of  5
rating by Tiffany Owens
"Kelly was absolutely incredible in helping my husband and me switch from Progressive to State Farm. He took his time creating a customized plan that not only included car insurance, but also renters and life insurance for our family. The best part? The plan he built actually ended up being cheaper than what we were paying with Progressive for car insurance alone! A few months ago, when my husband’s car stopped running, I reached out to Kelly about pausing our insurance. He walked us through our options and helped us lower our cost until we got a new vehicle. Then, on the very day we purchased our new car, I contacted Kelly after hours — and he still made sure our new vehicle was registered so we could drive it off the lot that same day. Kelly truly goes above and beyond for his clients. If you’re looking for an insurance agent who genuinely looks out for your best interests, Kelly is your guy! Thank you so much, Kelly — we appreciate you! 🙌"
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Husai Mateos

October 1, 2025

5  out of  5
rating by Husai Mateos
"Luisa me ayudó a cambiarme de aseguradora.Hizo todo el proceso fácil y sencillo. Respondió todas mis preguntas con rapidez y amabilidad. La recomiendo como agente 👍🏽."
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Drew Ferry

October 1, 2025

5  out of  5
rating by Drew Ferry
"Great agency with great people. Cory does a phenomenal job of taking care of his customer base. He's knowledgeable, personable, and quick with a response. All around, 5 🌟!"
We responded:
"Drew, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Brett"
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Jessica Davis

September 11, 2025

5  out of  5
rating by Jessica Davis
"Nice and friendly staff. Very helpful in finding the best coverage for me."
We responded:
"Thank you so much for your kind words, Jessica! My team and I appreciate you. - Brett"
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Andrew Northway

August 29, 2025

5  out of  5
rating by Andrew Northway
"I highly recommend this agency and Kelly for the outstanding customer experience that is provided. Even after several years of being a customer, Kelly always handles my insurance needs with the upmost professionalism and urgency. Any questions I've ever had, are always answered or explained thoroughly, leaving me with peace of mind. Thank you again!"
We responded:
"Andrew, Thank you so much for taking the time to share your experience with Kelly! He is wonderful and I'm so happy he has been able to help you with your insurance needs. Appreciate you! - Brett"
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Cathy Godt

August 25, 2025

5  out of  5
rating by Cathy Godt
"I have been with State Farm for decades. The wonderful service from Cory is so appreciated. Always there to watch out for my best interest in a very timely manner I truly appreciate the excellent service and the way you treat your clients like they really matter. Thank you so much Cory and team!"
We responded:
"Cathy, thank you for taking the time to share your positive experience! We appreciate you. My team and I are always here to help! - Brett"
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Nate Cranson

July 28, 2025

5  out of  5
rating by Nate Cranson
"Brett and his team are always great to work with. From finding low rates, to quickly taking care of claims, this is your go to spot for all your insurance needs."
We responded:
"Nate, Thank you so much for taking the time to share your experience with our team. We are always happy to be able to help our customers with any and all of their insurance needs! Appreciate you being a part of our State Farm family! - Brett "
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John R. Karrip Jr.

July 24, 2025

5  out of  5
rating by John R. Karrip Jr.
"I Would say the agency in general Is very caring , quality people who care! I am sure anyone who was doing business with this agency, would be satisfied!"
We responded:
"John, We appreciate your kind words! Our team strives to provide an excellent experience for our customers. Thank you! - Brett"
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Todd

July 18, 2025

5  out of  5
rating by Todd
"I’ve been working with Brent at State Farm for at least 6 years and they have always treated me so fairly and their customer service is responsive and exceptional!"
We responded:
"Todd, Thank you so much for your loyalty and kind words! The team is thrilled to have provided you with fair treatment and exceptional customer service over the years. We truly appreciate your trust and look forward to continuing to serve you! - Brett"
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Ross

July 16, 2025

5  out of  5
rating by Ross
"Luisa G. Nos ha ayudado bastante con nuestra aseguranza de carro y casa. Cual quiera duda que tengamos, ella es rápida en contestarnos y darnos respuesta. Es la mejor agente y sabemos que podemos confiar en ella. Muchas gracias Luisa!"
We responded:
"Ross, ¡Muchas gracias por tus amables palabras! Nos alegra saber que Luisa G. ha podido ayudarte con tu seguro de carro y casa, y que siempre responde rápido a tus dudas. Ella se esfuerza por brindar el mejor servicio y valoramos mucho tu confianza. ¡Gracias por elegirnos! - Brett"
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Brandy Dutkiewicz

June 27, 2025

5  out of  5
rating by Brandy Dutkiewicz
"I have been there there for years and won’t deal with anyone other than Marsha, she is very knowledgeable and a sweet person."
We responded:
"Brandy, thank you for taking the time to share your positive experience with us! We are so happy to hear that Marsha takes such great care of you. We are always here to help! - Brett"
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Samantha Kline

June 2, 2025

5  out of  5
rating by Samantha Kline
"We switched our cars and home insurance from progressive to State Farm and Cory made it 100% stress free and so simple! Best insurance office around! Never have any issues or worries, they are on top of everything! Cory is extremely knowledgeable and helpful with everything insurance related! 100% recommend this office!"
We responded:
"Samantha, thank you so much for taking the time to leave us a five-star review! We greatly appreciate your kind words and are thrilled to hear about your positive experience with Cory. -Brett"
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Carl Bulgarelli

June 1, 2025

5  out of  5
rating by Carl Bulgarelli
"Kelly Peterson has shown to be honest and caring. Always available to answer my questions."
We responded:
"Carl, thank you for sharing this awesome feedback about Kelly's service. My team and I will always go above and beyond to exceed your customer service expectations! Call us anytime. -Brett"
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Brianna Peterson

June 1, 2025

5  out of  5
rating by Brianna Peterson
"Brett and his team have helped us with our insurance needs for years. They take care of our auto, home, and life insurance. If you are looking for local, knowledgeable, and friendly people to help make insurance easier, this is the place to go!"
We responded:
"Brianna, thank you so much for sharing your experience with our office. My team and I have always enjoyed working with you and helping assist you with your insurance needs. We look forward to continuing to growing this relationship! -Brett "
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Morgan Weitz

May 28, 2025

5  out of  5
rating by Morgan Weitz
"I talked with Marsha as I'm in the process of moving from Ohio to Michigan! She was amazing to work with and really took her time to make sure I understood the different coverages! I am really glad I was able to work with her!"
We responded:
"Morgan, I’m happy to hear Marsha took such great care of you and we could provide you with a positive insurance experience. Our team takes pride in delivering top-notch support to our customers. -Brett "
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Tracie Davis

May 22, 2025

5  out of  5
rating by Tracie Davis
"Great office! Their team is dedicated to providing the best service possible. Highly recommended. Cory has always been Very helpful."
We responded:
"Tracie, Thank you for the great feedback! We’re so glad to hear you’ve had a positive experience with our team and that Cory has been especially helpful. Your recommendation means a lot to us—we truly appreciate your support! - Brett"
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Larry Deuench

May 8, 2025

1  out of  5
rating by Larry Deuench
"No stars for Brett Younce's office. I had to push one at least to get this posted. This office is very unorganized and inconsistent with what they say. I switched to Brett Younce a few years ago and they constantly make mistakes and deny a lot of facts. I am so glad that I left them and went to FARMERS INSURANCE. 1. One of many mistakes was that State Farm denied my fence getting repaired due to a storm. I was told that I could have professionals clean the mess up, but to keep the receipts. Then, they said that they did not tell me that and I wouldn't be covered because they didn't have proof. I sent pictures and so did the work crew, but I was denied. They would not listen to recordings from the claim adjuster telling me I could clean up. 2. Another mistake was that I was told that I was paying a different amount for two cars for the past couple years, I looked in my bank account and they were 100% wrong my checking account showed that I was right. 3. A severe mistake they made was that I was paying every month for two cars, then I found out that one of my cars wasn't covered by insurance, because they dropped the car several months before instead of dropping roadside assistance on it. They never apologized. I have heard so many lies from them and their service is awful. They are very pushy and unorganized. I told them I changed Insurance companies and they started criticizing the new company. I have proof that FARMERS sent them notice of me changing agencies and State Farm said they never sent it and I should not want anything to do with the new agency because they lied about sending it. Brett Younce State Farm Agent is a poorly maintained and unorganized business."
We responded:
"Larry, our office does not have any records that you are a policy holder with us. We take note of all calls and quotes that come in and I am unable to find you in our system. If there is anything I can do to assist you or help you find the correct agency that you contacted, please feel free to give me a call at our office. I am happy to help! Thank you. - Brett"
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Joe D l

May 8, 2025

5  out of  5
rating by Joe D l
"Es una compañía muy buena y sobre todo la agente Luisa Puede ayudarle con todas sus dudas y darle las mejores opciones en inglés y español yo la recomiendo muy buena asistente, los puede ayudar en todas sus dudas y lo que usted necesite"
We responded:
"¡Muchísimas gracias por tomarte el tiempo de dejarnos una reseña de cinco estrellas, Joe! Agradecemos enormemente tus amables palabras y nos alegra mucho saber que tu experiencia con nuestro servicio de atención al cliente fue positiva. - Brett"
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samuel atkinson

April 23, 2025

5  out of  5
rating by samuel atkinson
"Brett is a great agent to work with! fast and efficient, and truly cares about the policy that is correct and right for you! would give him ten stars if i could!"
We responded:
"Samuel, our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this! - Brett"
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Haeleigh Jayde

April 16, 2025

5  out of  5
rating by Haeleigh Jayde
"Marsha, provided the most amazing smooth transition for me over to Brett Younce’s office! She is thorough, detailed, and knows what she’s talking about and I am so so happy to have her as an agent!!!! Thanks Marsha!"
We responded:
"Haeleigh, thank you so much for taking the time to leave such a thoughtful review! We're thrilled to hear that our team was able to make your insurance experience smooth and stress-free. It's always our goal to provide top notch customer service. We truly appreciate you, and we’re grateful to have the opportunity to take care of your insurance needs. - Brett "
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Emily Smoker

April 3, 2025

5  out of  5
rating by Emily Smoker
"I always heard that working with insurance companies can be a nightmare, but not through this office! We have had a large home claim as well as multiple auto claims and they helped us every step of the way and made it easy. Cory and Brett were both very helpful and always answered our questions quickly!"
We responded:
"I’m grateful for our customers who share feedback with us, Emily! We will always try to provide you with the best customer service experience possible! We appreciate your business! - Brett"
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Angie Hudson

March 28, 2025

5  out of  5
rating by Angie Hudson
"Marsha is the most helpful whenever I have a problem with my bill or anything else she is right on it and gets right back with me the same day Marsha you rock"
We responded:
"Angie, thanks for sharing this great feedback about Marsha and for your loyal business! - Brett"
Profile photo of Joe Hutchings

Joe Hutchings

March 20, 2025

5  out of  5
rating by Joe Hutchings
"Switched from progressive to State Farm, the whole process from getting quotes and coverage was seamless, quick, and easy. Kelly guided me through everything and sent over all quotes, and paperwork quickly and efficiently. Couldn't be happier making the switch and working with him for all my coverage needs, including finally getting a renters insurance policy as well. Never felt pressured into anything. Definitely feels like having a good neighbor."
We responded:
"Joe, I’m happy to hear we could provide you with a positive insurance experience. Thank you for trusting our agency to keep you covered! - Brett"
Profile photo of Matthew Smoker

Matthew Smoker

March 3, 2025

5  out of  5
rating by Matthew Smoker
"Just finished the process for getting our life insurance. It was quick and painless as always when working with this office. Cory is always extremely helpful and great to work with. We had a house fire a couple of years ago and Brett did everything to make sure we were well taken care of and the process was as stress free as possible. Highly recommend using their office for any of your insurance needs!"
We responded:
"Matthew, a top notch experience is deserved by all of our customers. I’m beyond happy to see this positive feedback. - Brett"
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Tiffany Hudson

February 26, 2025

5  out of  5
rating by Tiffany Hudson
"Marsha Sobieranski was such an amazing help with getting the best coverage for insurance, she was extremely helpful and knowledgeable with any questions I asked as well. For now on, she my go to at State Farm. Thank you Marsha!"
We responded:
"Tiffany, please know my team and I will always be here to give you to support you need. Thank you for sharing with us. - Brett"